Do you need a VA or an OBM?

by | Apr 15, 2021 | 0 comments

You know you need help, but you aren’t quite sure… do you need the help of a VA (virtual assistant) or is it time to hire an OBM (online business manager)?

  • Doing vs. Managing
  • Responsibility
  • Planning
  • Working with the team

First, let’s take a look at the key differences between a VA and an OBM.

Doing vs. Managing

The role of a virtual assistant is to be a DOER in the business. What they do will vary from person to person depending on their area of expertise – admin, customer service, tech, marketing, etc.

The role of an online business manager is to be a MANAGER in the business – to make sure the right things get done, in the right way, in the right time, and by the right person. 

Responsibility

A VA is responsible for their OWN tasks and projects being completed and delivered in a timely fashion.

An OBM is focused on what the entire team is doing – making sure that EVERYONE is completing their tasks in a timely manner, to ensure that progress is being made toward the established business goals.

Planning

A VA needs to plan their time and workload effectively to ensure that their own work is being completed.

An OBM is planning for the business at large – always looking ahead to what is coming up and creating plans & systems to ensure the business is running smoothly and effectively (vs. functioning in a constant state of reacting to ‘last minute’ requests and overwhelm that is so common when there isn’t a plan).

Working with the Team

A VA is very focused on their own work, and will engage with fellow team members as needed to complete their own tasks.

An OBM is the key point of contact for the entire team – working closely with them on a day-to-day basis, to ensure that everyone is clear on their tasks & deadlines and has what they need to do their best work.

Put simply – a VA works independently with a focus on completing their own tasks, and will often rely on the business owner (you!) telling them what needs to be done. Whereas an OBM is able to plug into the big picture, layout plans and work with the entire team to ensure that everyone is ‘getting the right stuff done’ and progress is being made to meet the goals of the business. 

So how do you know if you need to hire a VA or an OBM? A few things to consider…

  1. What stage of growth is your business at? You’ve worked hard to establish your offer, find clients and get the money coming in the door… now it’s time to focus on building a foundation for growth. You are making at least a consistent $15-$20k/month, have big plans for where you want to go next, and you know you can’t get there on your own. This is where an OBM comes in, working with you to layout the right plan, team and structure to get you to the next level. 
  1. What stage of growth is your business at? You’ve worked hard to establish your offer, find clients and get the money coming in the door… now it’s time to focus on building a foundation for growth. You are making at least a consistent $15-$20k/month, have big plans for where you want to go next, and you know you can’t get there on your own. This is where an OBM comes in, working with you to lay out the right plan, team and structure to get you to the next level. 
  1. What stage of growth is your business at? You’ve worked hard to establish your offer, find clients and get the money coming in the door… now it’s time to focus on building a foundation for growth. You are making at least a consistent $15-$20k/month, have big plans for where you want to go next, and you know you can’t get there on your own. This is where an OBM comes in, working with you to lay out the right plan, team and structure to get you to the next level. 

There comes a time when your business becomes bigger than you working as a lone ranger. Where what you did in the early days – the hustle and the ‘do it all myself’ mentality – is no longer effective… it actually starts to get in the way and stall your growth.

If you are ready to take things to the next level and get yourself freed up from the day-to-day, let’s talk – Book Your Call!


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What steps are you taking to continually grow your business? Let me know in the comments below.

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Hey, I’m Cheryl

I work with entrepreneurs to grow their businesses with strategy, execution and grounded support. Let’s chat!

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